Qualitative research across target markets
In-home interviews and shop-alongs to understand how the category is really bought.
You get
36 interviews and need-state map
Evidence before spend: a launch reshaped across three markets.
A multi-market consumer study that reshaped the brand's flagship product launch strategy.
The brief
A flagship product launch was being planned on assumptions, not evidence, across three different markets.
Goals
Replace launch assumptions with evidence
Find the right price point for each market
Give the product team findings they could act on
Our approach
In-home interviews and shop-alongs to understand how the category is really bought.
You get
36 interviews and need-state map
Online survey across three markets to size segments and test concepts.
You get
2,400+ responses, segment sizing
Shelf audit, competitor pricing and a price-sensitivity model per market.
You get
Pricing and competitor report
A working session turning findings into launch decisions with the product team.
You get
Launch strategy recommendations
The shift
Lead market
Before
Largest by size
After
Highest intent
Price point
Before
Uniform
After
Set per market
Hero claim
Before
Taste
After
Convenience
Key insight
The smallest of the three showed twice the trial intent. Leading there gave the brand proof points before entering the crowded one.

The outcome
Reshaped the launch strategy before a rupee of media spend went out the door.
The most valuable slide in the deck said 'don't launch here first'. It saved a year of media spend.
What we delivered
More work

Next project · F&B / Retail
Northfield Coffee Co.A full repositioning and identity refresh for a regional coffee chain scaling beyond its home city.
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